E-ticket Terms and Conditions

This page together with our Disclaimer and Privacy Policy tells you information about us and the legal Terms and Conditions on which we sell and you may purchase admission tickets and other services listed on our website to you. Please read these Terms carefully and make sure that you understand them, before ordering any services from our site. These Terms are only in the English language. Makers Central does its best to ensure that all the information on its website is current and accurate. However, mistakes can occur, so we would encourage anyone who may be thinking of making a special trip based on information displayed on the website to confirm that the information is correct.  You can do this by emailing info@makerscentral.co.uk or calling us on 01794 339899.

1. Definitions

‘Makers Central’ means Makers Central Ltd whose address is Alexandra House, Winchester Hill, Romsey, Hampshire, SO51 7ND.  VAT registration number 271217523.

‘Online Booking’ means the series of pages for the booking of Tickets set out on Makers Central website.

‘Ticket’ means any ticket for the Makers Central Exhibition and attractions within. 

‘Confirmation’ means the confirmation email sent to you by Makers Central acknowledging your booking and setting out the details of your booking.

2. Online Ticket conditions

Only persons who are at least 18 years of age are permitted to book Tickets. By booking Tickets you warrant to Makers Central that you comply with this requirement.

Makers Central reserves the right to ask for proof of eligibility for concessions at the access points for the event or exhibition entry.

Our order process allows you to check and amend any errors before submitting your order to us. It is your responsibility to check that any Tickets issued to you are accurate. You are entirely responsible for entering your details correctly on the Online Booking. By submitting an Online Booking you warrant to Makers Central that all details supplied by you are true and accurate. If there are any changes to your details once your booking has been concluded then it is your responsibility to inform Makers Central. You can inform us by calling 01794 339899 or emailing Info@makerscentral.co.uk

Makers Central reserves the right to place restrictions on the volume of any Tickets ordered. Your Tickets may not be transferred or resold for commercial purposes or at a premium. If a Ticket is transferred or resold in breach of this condition, the bearer of the Ticket or the person claiming the right to attend the event will be refused admission to the Event or Attraction.

The price of all Tickets is specified on Makers Central’s website.

Child means a person aged 12 years old or younger. All Children under the age of 12 years old are permitted entry to the Makers Central exhibition free of charge.

Carer means a person who accompanies a disabled person for the purpose of providing them necessary support and assistance with accessibility to Makers Central; Visitors with disabilities can receive a 35% discount on both tickets for themselves and one carer to Makers Central upon producing proof of disability, such as a “Blue Badge” car parking permit issued by their local Council. Further information on accessibility can be found at http://www.thenec.co.uk/visitors/disabled-visitors/

Occasionally discounts may apply to one or more ticket types and will be as stated on our website or emailed out to you. If you are purchasing a discounted rate ticket then you will be required to provide us with an accepted form of entitlement evidence at the point of entry.

Your ticket must be presented to gain access to the event on the date booked where applicable.

3. Process of the Ticket Purchase

You will then receive an e-mail booking confirmation from the mail address info@makerscentral.co.uk  This email will contain a link to your barcoded e-Ticket.

Please ensure that you download and print the e-ticket and bring it with you when you visit Makers Central.  Alternatively, we can scan your e-Ticket on admission if saved to your smart phone.

4. Refund and Exchange Policy

Please note that once you have placed an order on our website, you are unable to cancel your order and all tickets are non-refundable.

5. Data Protection

Makers Central will not disclose any of your personal details in accordance with our privacy policy which can be accessed from the Makers Central’s website homepage.

6. Liability

6.1 In all arrangements involving third parties we act only as your agent and no liability of any kind whatsoever shall be attached to us in connection with or arising from such an arrangement with a third party.

6.2 We do not accept any liability for any losses or claims arising from any inability to access our website or any failure to complete a booking on the website.

6.3 We do not accept liability for any indirect or consequential loss of any kind in contract, tort or otherwise arising out of the use of the website or the purchase of the tickets or other goods or services from us by whatever means.

6.4 To the fullest extent permitted by law we will not be responsible for loss, damage or injury to any person or their property howsoever caused.

7. Photography and Filming

From time to time we and third parties to whom we have provided authority may take photographs and/or video recordings of Makers Central attractions and spaces, including the car parks and surrounding areas which may feature visitors. By accepting these Terms, you agree that Makers Central or any authorised third party may use such images in perpetuity in any promotional or publicity material in any format whatsoever. You further agree that all copyright and any other intellectual property rights that subsist in or arise out of these materials shall be absolutely owned by us or such authorised third party (subject to our agreement) as the case may be.

Any photographs and/or video or other image recordings which you take whilst in Makers Central are deemed to be for personal domestic use only. Filming and/or photography for Public Broadcast, commercial purposes, training or student projects are strictly prohibited without the express prior written agreement from Makers Central. For filming and photography enquiries please see our contact us page.

Nothing in these terms prevents you from uploading personal Images to social media websites to share for domestic and personal purposes only.

8 . Performances

The right to refuse admission to an event is reserved by Makers Central at all times and/or event venue, who may take health and safety, environmental and security concerns into account at their reasonable discretion and may from time to time carry out security searches.

8.1 We would advise customers that no refunds will be offered to customers who are refused entry or ejected from a venue on account of late arrival, being or appearing to be under age, declining to be searched, abusive, threatening, drunken or other anti-social behaviour (including smoking in no smoking areas), carrying offensive weapons or illegal substances, or making unauthorised audio, video or photographic recordings. Full rules for photography are above.

8.2 All guest appearances are subject to work and personal commitments. If for any reason a guest does not attend that has been listed on the Makers Central Website, this will be out of the organisers control and we except no liability for this.  No refunds will be offered/issued due to these unforeseen circumstances

9. Severability

If any part of these terms and conditions is held to be unenforceable this will not affect the enforceability of the remaining conditions.

10. Contact and Complaints

If you need to contact Makers Central, or if you wish to complain about your experience purchasing Tickets using our website, you can do so using any of the following methods:

•email: info@makerscentral.co.uk

•telephone: 01794 339899

•letter: Makers Central Ltd, Alexandra House, Winchester Hill, Romsey, Hampshire, SO51 7ND


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