E-ticket Terms and Conditions
‘Makers Central’ means Makers Central Ltd whose address is Alexandra House, Winchester Hill, Romsey, Hampshire, SO51 7ND. VAT registration number 271217523.
‘Online Booking’ means the series of pages for the booking of Tickets set out on Makers Central website.
‘Ticket’ means any ticket for the Makers Central Exhibition and attractions within.
‘Confirmation’ means the confirmation email sent to you by Makers Central acknowledging your booking and setting out the details of your booking.
2. Online Ticket conditions
Only persons who are at least 18 years of age are permitted to book Tickets. By booking Tickets you warrant to Makers Central that you comply with this requirement.
Makers Central reserves the right to ask for proof of eligibility for concessions at the access points for the event or exhibition entry.
Our order process allows you to check and amend any errors before submitting your order to us. It is your responsibility to check that any Tickets issued to you are accurate. You are entirely responsible for entering your details correctly on the Online Booking. By submitting an Online Booking you warrant to Makers Central that all details supplied by you are true and accurate. If there are any changes to your details once your booking has been concluded then it is your responsibility to inform Makers Central. You can inform us by calling 0808 164 4558 or emailing Info@makerscentral.co.uk
Makers Central reserves the right to place restrictions on the volume of any Tickets ordered. Your Tickets may not be transferred or resold for commercial purposes or at a premium. If a Ticket is transferred or resold in breach of this condition, the bearer of the Ticket or the person claiming the right to attend the event will be refused admission to the Event or Attraction.
The price of all Tickets is specified on Makers Central’s website.
Child means a person aged from 4 years old to 12 years old inclusive; Children under the age of 4 years old and under are permitted entry to the Makers Central exhibition free of charge.
Carer means a person who accompanies a disabled person for the purpose of providing them necessary support and assistance with accessibility to Makers Central; Visitors with disabilities can admit one carer to Makers Central free of charge upon producing proof of disability, such as a “Blue Badge” car parking permit issued by their local Council. Further information on accessibility can be found at http://www.thenec.co.uk/visitors/disabled-visitors/
Occasionally discounts may apply to one or more ticket types and will be as stated on our website or emailed out to you. If you are purchasing a discounted rate ticket then you will be required to provide us with an accepted form of entitlement evidence at the point of entry.
Your ticket must be presented to gain access to the event on the date booked where applicable.
3. Process of the Ticket Purchase
You will then receive an e-mail booking confirmation from the mail address firstname.lastname@example.org This email will contain a link to your barcoded e-Ticket.
Please ensure that you download and print the e-ticket and bring it with you when you visit Makers Central. Alternatively, we can scan your e-Ticket on admission if saved to your smart phone.
4. Refund and Exchange Policy
Please note that once you have placed an order on our website, you are unable to cancel your order and all tickets are non-refundable.
5. Data Protection
6. Photography and Filming
From time to time we and third parties to whom we have provided authority may take photographs and/or video recordings of Makers Central attractions and spaces, including the car parks and surrounding areas which may feature visitors. By accepting these Terms, you agree that Makers Central or any authorised third party may use such images in perpetuity in any promotional or publicity material in any format whatsoever. You further agree that all copyright and any other intellectual property rights that subsist in or arise out of these materials shall be absolutely owned by us or such authorised third party (subject to our agreement) as the case may be.
Any photographs and/or video or other image recordings which you take whilst in Makers Central are deemed to be for personal domestic use only. Filming and/or photography for Public Broadcast, commercial purposes, training or student projects are strictly prohibited without the express prior written agreement from Makers Central. For filming and photography enquiries please see our contact us page.
Nothing in these terms prevents you from uploading personal Images to social media websites to share for domestic and personal purposes only.
If any part of these terms and conditions is held to be unenforceable this will not affect the enforceability of the remaining conditions.
8. Contact and Complaints
If you need to contact Makers Central, or if you wish to complain about your experience purchasing Tickets using our website, you can do so using any of the following methods:
•telephone: 0808 164 4558
•letter: Makers Central Ltd, Alexandra House, Winchester Hill, Romsey, Hampshire, SO51 7ND